Returns & Exchanges
All prices are listed in $AUD.
Payment is accepted through PayPal (which allows you to use debit or credit card). You can set up an account with Passioned Flower or you can purchase as a guest.
Orders will only be processed on receipt of payment.
I ship from Australia via Australia Post. Orders will be shipped the shipping address you provide – please make sure this is correct.
Only Australian parcels have tracking as standard. If you prefer a different shipping method or require additional tracking/insurance, please contact me to make suitable arrangements.
International Customers – please note that shipping from Australia can take up to 2-3 weeks to arrive. The buyer is responsible for any duty or customs fees. Items will be marked as merchandise on customs forms with actual value printed.
I will deem a package lost if it has not arrived after 30 days from the shipping date. Please contact me so that I can follow up.